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The Vet Whitehaven

The Vet Whitehaven

Independent small animal veterinary practice looking after pets in West Cumbria

4 weeks ago

The Vet Whitehaven
The Vet Whitehaven - Client Care Assistant RoleWe are looking for a special person to join us on the Client Care Team at The Vet Whitehaven. We have had a fantastic start to our business since opening in 2022, and are looking to increase the number of team members as we grow. Your enthusiasm for Client Care is the most important part of the role. We are flexible and are interested in applicants who are looking for between 20 and 40 hours per week over 2-4 days with a share of weekend work. Our weekend hours are 8.30am-2pm Saturday and 9.30am-1pm Sunday.Client Care Assistants can make or break the reputation of a veterinary practice. Therefore the ideal candidate will need to be professional, friendly and compassionate at all times. You will be the first port of call when greeting our clients at reception or by phone, dealing with their queries, booking appointments and processing payments professionally and efficiently. You will work closely with our fantastic team of vets and nurses, supporting them with administrative tasks to keep the practice running smoothly. The role has many high points, however also requires a candidate who can be empathetic and patient with our clients during difficult times.The ability to think on your feet and be versatile are also valuable qualities as the veterinary environment throws up all sorts of unexpected challenges! You will need strong verbal and written communication skills, good computer literacy, good numeracy skills and the ability to work under pressure.If you are interested, you do not need to have worked in the industry, it is your ability to communicate that we are interested in and we can teach you the veterinary stuff! (A love of animals is essential though!)-Full and part-time hours available (20 to 40 hours per week over 2-4 days, plus a share of weekends)-Competitive wage depending on experience-Paid lunch break-Training and opportunities to develop in your career will be provided-The Chance to do a rewarding job surrounded by a great teamWe are very proud of our reviews and the team we have here - have a look at some feedback here: vethelpdirect.com/vet/the-vet-whitehaven-in-6928#startofreviewsIf you are interested in working with us, please email your CV to linda.thevetwhitehaven@gmail.com and complete the application form below before midnight 12th February 2024.forms.gle/A6XvJ1HaychCN68LA ... See MoreSee Less
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1 month ago

The Vet Whitehaven
Attention all Veterinary Nurses!We are looking for a nurse to join our amazing expanding team at The Vet Whitehaven. We currently have 7 qualified RVNs who are assisted by 2 ANAs, and need someone who believes in our Core Values of Compassion, Trust & Community. We are looking for somebody who has a positive attitude, excellent patient and client care, clear and polite communication skills.We are an independent, female owned small animal veterinary practice. We practise care and compassion, not just towards our patients and clients, but towards our colleagues too. As we grow we are building trust within our local community and want our staff to help us continue with this.As part of our mission, we want to develop an environment where our team members can thrive, learn and achieve their goals.• We offer a competitive salary(up to £27,000 plus enhancements for Out Of Hours).• Paid lunch break.• An opportunity to really care for our patients in a modern setting with an innovative Cloud based Practice Management System, a large waiting room, 3 consulting rooms, Imaging room with DR X-ray & Ultrasound, Dental suite with dental X-ray, Theatre, Kennels and separate Cattery.• Excellent benefits - £500 CPD allowance, RCVS fees paid, Overtime paid with enhanced pay for call outs.• Great atmosphere and support network.• We understand the importance of flexibility and would be keen to consider full or part time roles, a role that fits around your lifestyle and one you can work around your family commitments. Our full time nurses work 37 hours per week.• We do our own Out of Hours and inpatient care. Currently we have 4 full time vets. The full-time nurse rota currently involves one night on call per week and one weekend in 8 with time off in lieu. Weekend opening hours are 9am-1pm Saturday and 10am-12 noon Sunday.• Driving licence required.Come and help us grow our team to continue to provide a compassionate service to pets in West Cumbria. Just minutes from the sea and The Lake District National Park.Check out our social media platform www.facebook.com/thevetwhitehaven and website to get a feel for who we are thevetwhitehaven.co.ukPlease submit your CV and cover letter outlining your motivations for applying for this role to emma.thevetwhitehaven@gmail.com or call us on 01946878108 for an informal chat with Emma, Lynn or Sophie. ... See MoreSee Less
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1 month ago

The Vet Whitehaven
Lovely Dolly having a well deserved snooze after having 7 beautiful puppies yesterday morning by caesarean 🥰 ... See MoreSee Less
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1 month ago

The Vet Whitehaven
Harris braved the elements to come and see us today❤️thevetwhitehaven.co.uk#thevetwhitehaven #dogsofwestcumbria #puppycuddles #puppylife ... See MoreSee Less
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